Send Test Email Error in Campaign's Email step: An error occurred, please try again

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Send Test Email Error in Campaign's Email step: An error occurred, please try again

Modified on: Fri, 24 Feb, 2023 at 1:49 PM

If you see this error message, or if the Send Email Trigger Action is Not Firing



Please check if

1. the email/sms content for missing } or overusing {{{


2. the custom values are valid:


    especially the links: List of valid Custom values


3. the email addresses are valid:

    e.g. test@gmail,com with a comma as the dot



4. From field is in the format of an email address:


    e.g. Change ABC company to its email like info@abccompany.com



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